My Mystery Parcel

Every year in Australia, millions of online orders go missing for all kinds of reasons — most often because of incomplete or incorrect delivery details. In the past, once customers were refunded, these undelivered parcels were simply destroyed by the logistics platforms responsible for handling them…

But with My Mystery Parcel, waste is a thing of the past.

By recovering these lost parcels directly from trusted logistics partners, we give them a second life and embrace an eco-friendly, circular-economy approach that reduces unnecessary waste and helps lower the carbon footprint created by discarded goods.

Pretty good, right?